Refund Policy

Last Updated: August 19, 2025

💰 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee for first-time subscribers. If CheatCode doesn't meet your expectations, we'll refund your purchase within 14 days.

Refund Eligibility

✅ Eligible for Refund

  • First-time CheatCode subscriber
  • Refund requested within 14 days
  • No Terms of Service violations
  • Technical issues preventing basic functionality
  • Service significantly different from description

❌ Not Eligible

  • Subsequent subscription renewals
  • Requests after 14-day period
  • Terms of Service violations
  • Change of mind after successful use
  • Browser/network compatibility issues
  • AI accuracy concerns (disclosed limitation)

How to Request a Refund

  1. Email us at support@cheatcode.fun within 14 days
  2. Include your information:
    • CheatCode account email
    • Purchase date and transaction ID
    • Specific reason for refund
    • Description of any technical issues
  3. Provide documentation (if technical issue):
    • Screenshots or video evidence
    • Browser version and OS
    • Troubleshooting steps taken
    • Error messages received

Review Period

3-5

Business Days

Processing Time

5-7

Business Days

Payment Method

Original

Same as Purchase

Subscription Cancellation

How to Cancel Auto-Renewal

  1. Log into your CheatCode dashboard
  2. Click "Manage Subscription"
  3. Select "Cancel Subscription"
  4. Confirm cancellation

Note: Cancellation prevents future billing but doesn't provide a refund for the current period. You keep access until your subscription expires.

No Pro-Rata Refunds

We do not offer partial refunds for:

  • Monthly subscriptions canceled mid-month
  • Annual subscriptions canceled mid-year
  • Plan downgrades
  • Service interruptions or maintenance

Special Circumstances

Extended Refund Consideration

We may consider refunds beyond 14 days for exceptional circumstances:

  • Major service outages lasting more than 72 hours
  • Fundamental service changes impacting functionality
  • Extended technical issues preventing service use

Educational Institutions

For schools and universities with special requirements:

Unauthorized Charges

If you notice unauthorized charges:

  1. Contact billing@cheatcode.fun immediately
  2. We'll investigate legitimate unauthorized charges
  3. Account security will be reviewed and enhanced

Alternatives to Refunds

Subscription Management

  • Pause Subscription: Temporarily pause your account
  • Downgrade: Switch to a lower-tier plan
  • Payment Plans: Alternative payment arrangements

Support Options

  • Troubleshooting: Help resolve technical issues
  • Feature Training: Maximize CheatCode's value
  • Browser Optimization: Tips for best performance

Contact Information

Billing & Refunds

billing@cheatcode.fun

General Support

support@cheatcode.fun

Fair Use Commitment

We strive to be fair and reasonable in all refund decisions while preventing policy abuse. Our goal is customer satisfaction while maintaining service sustainability. If you have questions about this policy or your specific situation, please contact our support team.

This Refund Policy is effective as of August 19, 2025.
CheatCode is operated by Updoot.
We reserve the right to modify this policy with reasonable notice to users.